Frequently Asked Questions
Everything you need to know about shopping with 24kupi.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure bank transfers for all electronic purchases.
How long does shipping take for electronic gadgets?
Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, while express options are available for delivery within 1-2 business days.
Do your products come with a warranty?
Yes, all 24kupi electronics come with a standard 12-month manufacturer warranty covering any technical defects or hardware failures.
What is your return policy for opened items?
You can return items within 30 days of delivery. Please note that for electronics, the product must be in its original packaging with all accessories included to qualify for a full refund.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.
Do you offer international shipping?
Yes, we ship our electronic products worldwide. Shipping costs and delivery times vary depending on the destination country and local customs regulations.